MUST START HERE | OneUp Trader Help Desk

MUST START HERE

RITHMIC REQUIREMENT: Before connecting any other trading platform, please ensure that all market data forms in R|Trader are completed.

You must first download Rithmic R | TRADER in conjunction with any other platform you may use.
 
  • Use the following link to download and install R|Trader Software: R|Trader
  • Once installed, a new window will come up, enter your OneUp Trader account username and password in the appropriate fields, as shown in the screenshot below
  • "Username" (USER ID - found in your welcome email)
  • "Password" (found in your welcome email - case sensitive)
  • “System” dropdown menu, select “Rithmic Paper Trading”
  • “Gateway” dropdown menu, If you are in the USA then select CHICAGO, if you are in Europe then select EUROPE or FRANKFURT, and if you are in Asia you will want to select TOKYO or SINGAPORE
  • When you connect, you have 2 CME GROUP Documents that you need to agree to.
  • Document 1: Click "I Agree" in the first one
  • Document 2: select either “Non-Professional” or “Professional” and then "Submit". Please note if you are a professional, OneUp Trader will have to invoice the exchange fee difference monthly to your card on file for the evaluation($405 for all four exchanges). If you are a professional user and are netted with the exchange, please let us know so we can kindly pass that on to our ISV.
  • Non-Professional - All regular market data included in your evaluation
  • Professional- CME-$105, CBOT-$105, NYMEX-$105, COMEX-$105

STEP 1

 

STEP 2

Click "REMEMBER ME" in order to avoid having to input your username and password at every login.  Your login credentials will be saved and automatically populated at every startup.

 

STEP 3

agreement1

STEP 4

agreement2

STEP 5

  • Select either “Non-Professional” or “Professional” and then "Submit". Please note if you are a professional, OneUp Trader will have to invoice the exchange fee difference monthly to your card on file for the evaluation($405 for all four exchanges). If you are a professional user and are netted with the exchange, please let us know so we can kindly pass that on to our ISV.
  • Non-Professional - All regular market data is included in your evaluation
  • Professional- CME-$105, CBOT-$105, NYMEX-$105, COMEX-$105

 

R|Trader Login Issues:

During Market Close, weekends, and holidays, Rithmic performs routine maintenance and updates and you may experience trouble logging into R Trader during those times.

If you are having trouble logging into R Trader while the market is open, please check for the following:

  • Check that your case-sensitive credentials are entered correctly.
  • If your username/password doesn’t work, try to COPY and PASTE it from your login email. Avoid COPYING empty spaces.
  • Confirm that the System is listed as Rithmic Paper Trading